Benefits of Non Verbal Communication Essay

Non verbal communication is defined as certain ways that a person communicates his thoughts and meanings without actually saying anything. These are the subtle clues that can help an investigating officer uncover a truth while questioning a suspect or witness or can lead him to more questions that will aid the investigating team. Programs such as CSI have shown us how police officers and crime scene investigators utilize contradicting, complementing, substituting, accenting, or regulating verbal messages. An investigating officer will benefit immensely from being familiar with these methods because of the way a crime scene is most often chaotic and witnesses who are being questioned are dealing with fear of being implicated in the case or perhaps, trying to cover their own involvement in the case. A sample of a contradicting non verbal communication that he can look out for has to do with the way a witness recalls the events as it transpired in a certain case. When a witness is looking down while relating the events transpired, that witness is most likely creating a memory. A person recalling a memory usually looks upward when trying to remember events, places, and situations. Under such circumstances, he should take notes and make sure to verify all the events by interviewing other people who might attest to the validity of the statements previously made. He may also consider the tone of voice of a person being interrogated. When a person is trying to hide a truth, there is a certain intonation and nervousness in the voice that usually causes it to raise in tone by a pitch or so. The officer must make sure to gain the trust and confidence of the witness or accused prior to questioning to keep the person off guard in order to get the most truthful answers out of them. A parole officer on the other hand must be highly observant and familiar with the psychological profile of his parolee that could indicate his behavior during certain situations in order to easily recognize the signs being displayed by the parolee when he comes in for his weekly reports. While meeting with the parolee, he should observe his complementing and accenting behavior. Particularly the first time the person enters the room. Does he shake your hand? Does he make eye contact? Does he seem nervous and on the edge? All of these could add up to a specific non verbal message that will give one an insight into the real score behind what the parolee wants to portray as truth. He should then react accordingly by enticing the person to become more open and share more information with him. In the event that the parolee begins to display accenting behavior such as hitting the table or throwing something, he must be prepared to restrain the person and try to snap him out of his mood. The one non verbal communication that both an investigating and parole officer must be quick to realize are the regulating non verbal communication tools. Such actions could be a simple look of question, a hint of despair in the eyes, or the wringing of hands of the person spoken to. Once recognized, he must be prepared to follow up on the subtle messages either by asking follow up questions or reassuring the person that the officer is in charge and everything is under control. People say that there is no such thing as the perfect crime. I have to agree with that statement because any officer who is familiar and highly observant when it comes to non verbal communication cues will easily be able to follow up on subtle clues not included in the physical evidence present at a crime scene or parole interview.

Southwestern Airlines

Southwest Airlines Co. (â€Å"Southwest†) is a major U. S. airline that primarily provides short Haul high-frequency, point-to-point, and low-fare service. Southwest was incorporated in Texas and commenced operations on June 18, 1971 with three Boeing 737 aircraft Serving three Texas cities; Dallas, Houston, and San Antonio. Today Southwest operates nearly 400 Boeing 737 aircraft to 59 U. S. cities. Southwest has the lowest operating cost structure in the domestic airline industry and consistently offers the lowest and simplest Fares. Southwest also has one of the best overall customer service records. LUV is Southwest’s NYSE symbol, selected to represent the company’s home at Dallas Love Field, as well as the theme of Southwest’s employee and customer relationships Within 30 years, Southwest Airlines has become the fifth largest major airline company in America. It currently operates 520 Boeing 737s throughout the United States. The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. It primarily provides short haul, high-frequency, point-to-point, low-fare air transportation service in the United States. The company essentially functions as a â€Å"point-to-point† operation rather than a â€Å"hub and spoke† service like its competitors. This provides for a unique competitive advantage, which has led this company to be a strong performer within the industry. The major success to their continued success is due to their low-cost model, as compared to their competitors, which allows Southwest airlines to differentiate itself from the competition and perpetuates its success and popularity among consumers. When we look at southwestern airlines competitive environment using porters five forces we find that the bargaining powers of Customers in the airlines industry have many options and are price sensitive. If driving is cheaper than flying southwest may lose customers. There are also over 100 carriers in the U. S. market therefore there are many options for customers. The bargaining power of suppliers: Southwest is at the mercy of the labor Unions and Gas suppliers. If these costs become too high then price raises will mandatory. The threat of new entrants: With so many major airlines going bankrupt there is a large supply of airplanes and personnel. This means that it is easier than ever to start up and airline and try and compete with Southwest. The threat of substitute products: Flying has very few substitutes in the U. S. market if you need to be somewhere in a hurry. However there are other forms of transportation including busses, trains, and cars. The intensity of competitive rivalry: There is intense industry competition. Every route is hotly contested with price wars and a grab for customers. Price margins are low, and airlines need to be able to trim costs any way they can. Southwestern airlines has got the following strengths; Southwest's commitment to customer service has led to an excellent track record. They held the unofficial Triple Crown in customer service for three consecutive years. The Triple Crown consists in being the best in on time performance, baggage handling, and customer satisfaction. This is an amazing feat considering no other airlines have held all three components for a single month. Southwest has a major advantage over other airlines because it operates a single type of plane, the Boeing 737. This means that all their pilots, facilities, and crews are trained on any plane that Southwest owns. Southwest also operates a fleet with an average age of 7 years. This means that they have less maintenance problems, and this leads to fewer delays, and higher customer service. Sensible expansion policy. Southwest has developed a very sensible strategy for expansion, paying particular attention not to strain the balance sheet. It has also achieved a national presence through flights to 59 airports in 58 cities. Southwest has been able to become a national airline by strategic expansion to airports where there is less competition. For example, it opened a major operation at Baltimore-Washington International and therefore avoided the presence of other major airlines at Reagan National and Dulles. The continued growth of the Company is testament to the strategic direction taken by management, particularly considering the difficult business environment. Southwest relies on direct ticket booking and does not heavily utilize travel agents this is a cost saver. They also do not have full food service on their flights, leading to a faster turnaround. Southwest also has a unique open seating system, with no assigned seats the planes load faster. Due to a change in passenger profile, business class and first class seats have suffered declining demand. Many companies have been forced to introduce low-cost fare options. Since southwest has been an industry leader and â€Å"ahead of the curve† in providing low cost, standardized travel options, it has no need to change strategy, thus saving on restructuring costs. The Company also benefits from its long establishment in the low-cost airline market, allowing the Company to capitalize on significant customer awareness of the brand. Southwest has a highly efficient operation. The Company was first to introduce to the Airline industry the ten-minute turnaround (between arrival at the gate and departure). This has subsequently increased demand for short flight routes. Strong financials. Southwest has the strongest market capitalization and balance sheet of all rivals in the sector. A market capitalization of $14,022 million accounts for twice the market capitalization of the five largest rivals put together. In the current volatile market, it should allow southwest to overcome short-term downturns in demand more Successfully than the other main carriers. The continued ability of Southwest to produce positive results highlights it among rivals. 2003 saw quarter-over-quarter increases in income, representing 51 consecutive quarterly profit rises. Revenues for the full year 2003, which were $5,937 million, increased 7. 5% against 2002 revenues. Southwest does not fly into major hub airports in most cities, this leads to lower gate costs, less congestion, and quicker turnaround times. Southwest has been marketed as the low price leader, and their planes have been painted in funky colors. Southwest views its major competition as the automobile and not other airlines. Southwest airlines operate a single type of plane B737 in an all coach configuration. They do not offer meals, and do no transfer bags to other airlines leading to lower operating costs. The airline has won the Triple Crown and is setting the industry standard in customer service. Southwest has come under intense competition from United. They are not a full service airline and do not offer the amenities and services for international travelers. They also do not have a higher cost first class option on their planes. Marketing. Southwest is a low-cost carrier. They provide themselves on cost efficiencies, which enable them to offer good service at lower prices to the customer than their competitors. Their marketing strategy was to convey the message that what Southwest had to offer was of value. Southwest markets itself as the only major short-hop, low-fare, and point-to-point carrier in the U. S. airline industry. Their marketing style is known for being unconventional, unique, unpredictable, and attention-getting in order to create and reinforce the Company’s maverick and fun-loving, combative image. They continually look for ways to make their distinctive image come alive and strike a spark in the minds of the consumer. Finance. In the year 2000, Southwest reported its 28th consecutive year of profitability as well as its ninth consecutive year of increased profits. In many years, Southwest was reporting profits while many other airline companies were reporting losses. Southwest is able to maintain and increase their profit margin by keeping costs low, being highly efficient, and creatively cutting costs. One of Southwest’s most important strategies is keeping its costs low and moving customers in above-average times. In an effort to move customers along quickly, Southwest tries to avoid congested airports. Southwest also encourages passengers to make reservations and ticket purchases through their website. By serving smaller airports near major metropolitan areas and in medium-sized cities, Southwest is able to produce better-than-average on-time performance, as well as reducing fuel costs of idle planes waiting for clearance to land. Serving smaller airports also lowers landing fees and terminal gate costs. Southwest’s operative principal is â€Å"employees come first and customers come second. † Southwest employees are â€Å"hired for attitude and trained for skill. † The Company’s strategy is that it can train people to do the tasks and hold the skills that are required, but a person’s attitude is not something that can be changed. The hiring process involves an interviewing approach called â€Å"Target Selection,† which aims at matching people’s traits (or target dimensions) for performing a specific job successfully. New hires are trained at Southwest University for People. Managers trained in this program take leadership courses that emphasize a management style based on coaching and encouraging rather than supervising or enforcing rules. The Company has the lowest turnover rate in the industry, which may be partly due to the fact that 80% to 90% of supervisory positions are filled internally. However just like any organization, despite the fact that they have strengths, south west also has weaknesses which include: Little room for strategic development. The main weakness of the Company results from operating in a highly competitive market, one that is increasingly susceptible to a volatile political environment. The airline industry is highly competitive as to fares, frequent flier benefits, routes, and service. Some carriers competing with Southwest have larger fleets and a more established brand name. Many carry passengers from the major hubs in the U. S. , holding long-standing relationships with key airports. To enter these markets, the corporate strategy of Southwest will have to be adjusted. No established alliances. Certain major U. S. irlines have established marketing alliances with each other, including Northwest Airlines/Continental Airlines, American Airlines/Alaska Airlines and Continental Airlines/America West Airlines. In 2001, AMR Corp. , parent of American Airlines, completed its acquisition of the assets of Trans World Airlines. This puts enormous strain on the Company to maintain its position in the industry while running a smaller fleet. Fully valued share price. Despite Southwest holding the strongest financial position in the airline industry, the stock of the Company is considered fully valued, particularly in the short term. This will disconcert the investor searching for quick gains resulting in the potential loss of capital to its competitors. The strong financial position will apply pressure to the strategic direction of the Company, forcing the directors of Southwest to consciously pursue the same level of growth if they are to maintain investor confidence. South west airlines have got the following opportunities; Southwest’s greatest opportunity is directly related to its greatest strength: to continue to develop its low-cost position in the airline industry. Southwest must maintain an emphasis on low-cost flying, and brand association that has served it well so far. After September 11, customer numbers dwindled due to consumer fears over flying. One way the Company hopes to regain the trust of the public is through lower airfare. In 2002, no fare was more than $399. However, in August 2002, the company reduced fares even further, lowering last-minute fares while maintaining the full schedule of frequent flights in order to further stimulate travel. As of 2003 Southwest was offering fares as low as $39. The company must keep prices as low as possible in order to stimulate demands, and look to edistribute expenses through other areas. Continual streamlining and automation is necessary in order to both aid in cost-cutting and maintain the competitive advantage on which the company brand is based. Southwest has expanded ticket counters and security checkpoints and has increased its airport workforce. The boarding process has been streamlined through replacing the traditional plastic boarding card system with an automated one, and the carrier is in the process of rolling out new self check-in technology. This should result in a reduction of boarding times, and contrast sharply with those carriers that still have extensive queuing. Expand geographically. The market share Southwest holds has grown substantially, particularly since 9/11. Fifty percent of the core market is under control of Southwest and this is expanding. With the increase in the number of cities and networks to which it is linked, southwest could begin to target large city markets and with such a strong brand name, both marketing and PR costs will reduce. Furthermore, the timing appears perfect, if it wishes to capitalize on the pressure currently endured by many of the established carriers. Southwest could strengthen its position through an alliance. Many competitors have reduced share price due to poor financials. Southwest could exploit this through a merger or a favorable acquisition. This could provide an easier route into the major hubs and remove many of the challenges associated with entering new markets. A major threat comes from the unstable airline industry as the result of the 9/11 attacks. Immediately after the terrorist attacks, and in the face of falling demand for air service, most major carriers announced significant service reduction, grounded aircraft, and reduced employee levels. These events negatively impacted industry profits. Despite the absence of subsequent attacks, the political environment remains unstable, throwing into question the airlines’ ability to make long-range strategic plans. Following 9/11, Southwest was able to offset losses through lower jet fuel prices and internal cost reduction initiatives. However, there can be no assurance that Southwest will be able to continue to offset future cost increases resulting from the changing commercial airline environment. Another threat derives from the Company being subject to varying degrees of competition from surface transportation in its short-haul markets, particularly the private automobile. The short-haul air services that compete with surface transportation regard price as a competitive factor for customers. Similarly, frequency and convenience of scheduling, facilities, transportation safety and security procedures, and customer service may be of equal or greater importance to many passengers. These can limit the number of customers who choose southwest. However, southwest airlines need to put up the following strategies; it needs to launch a new promotional campaign. They need to remind customers in the California market that they are the winner of the Triple Crown, and that low cost means high service and customer satisfaction when it comes to Southwest. With lower turnaround times, and fewer delayed flights southwest has great unique selling points. They just need to remind the public about how great an Airline they are. This can be done with more TV ads, and more sponsorship of major sporting events. Southwest also needs to continue to be southwest. They have a winning business model, and have made money every year of their existence. They cannot abandon what their core competencies are. They need to keep prices where they are, or even lower prices, and they advertise that fact to the public. Southwest airlines have been able to successfully implement its fuel hedging strategy to save on fuel expenses in a big way and have the largest hedging position among other carriers. In the second quarter of 2005, Southwest’s unit costs fell by 3. 5% despite a 25% increase in jet fuel costs. During Fiscal year 2003, southwest had much lower fuel expense (0. 12 per ASM) compared to the other airlines with the exception of JetBlue as illustrated in exhibit 1 below. In 2005, 85 per cent of the airline’s fuel needs has been hedged at $26 per barrel. World oil prices in August 2005 reached $68 per barrel. In the second quarter of 2005 alone, Southwest achieved fuel savings of $196 million. The state of the industry also suggests t hat airlines that are hedged have a competitive advantage over the non-hedging airlines. Southwest announced in 2003 that it would add performance-enhancing Blended Winglets to its current and future fleet of Boeing 737-700’s. The visually distinctive Winglets will improve performance by extending the airplane’s range, saving fuel, lowering engine maintenance costs, and reducing takeoff noise. In an overall effort to improve customer’s in-flight experience, in-flight entertainment is something that Southwest is currently evaluating and which JetBlue has been very successful at already because of its introduction in its long-haul flights. In comparison, Southwest has 415 airplanes to consider and that represents an investment decision at a whole new dimension. Additionally, Southwest has to consider how things may fit into their environment. At this point, 60% of its service is still very short haul. Southwest needs to be mindful of the fact that a certain approach that has been successful for its competitor may not be necessarily work to its advantage. In summary, Southwest has long been regarded as a benchmark in its industry for operational excellence. Southwest Airlines is a fine example of a company that is committed to its core competencies – efficient operations to drive its low cost structure, outstanding delivery of customer service and innovative HR management practices. We hope this paper provided a good insight into Southwest operations, as part of its overall strategy, to achieve success and gain competitive advantage. References www. southwest. com] (Southwest airlines official web site www. mba-tutorials/marketing/southwesternairlines. html www. answers. com/topic/southwesternairlines. html Allen, Margaret. â€Å"Ground Controller. † Dallas Business Journal. August 3, 2001 Southwest Airlines: High Tech, Low Costs† – Eweek. com, April 2005

Joyce Carol Oates' Blonde Essay Example | Topics and Well Written Essays - 2250 words - 1

Joyce Carol Oates' Blonde - Essay Example â€Å"â€Å"Oates oozes testosterone and his latest book is aggressive and daring. Wants us to look to a mythical character with new eyes, but not with the camera, but with our human eyes. " "In terms of Marilyn Monroe, the public always stayed outside and looked inward, but here in this new and exciting novel, Blonde, Joyce Carol Oates reverses this process to be planted inside the tortured psyche actress to finish off a disturbingly intimate portrait. " Oates released Corsets journalistic archiconocidos re-narration of facts and true mastery created with a powerful American tragedy deeply disturbing. so many stories that have already taken root in your mind. But his strength and talent is to simply point the details and bring her back to life, her and the whole century: the naked girl, red velvet, the soles of his feet. Help, I feel that life is about "Marilyn Monroe was pure fire, sexuality skin deep, turbulent romances;. But it was also fragile, a frightened woman and full of insecurities that sought in others-Ex-Athlete, the Playwright or President- love that she refused An iconic artist freight conflicts and fears, passions unleashed; A girl who never stopped fleeing forward, and came to cheat death itself to become a comprehensive Leyenda.Tras documentation, Joyce Carol Oates redraws the inner life of Norma Jeane Baker -the little fatherless women dependent on tranquilizers and stimulants, the ill-fated actress and lover and his "Magic Friend mirror", the blonde who idolized the world came to known as Marilyn Monroe. The expectations at every moment of leisure must be calculated because if you stay away, the approach is successful, but if you feel too illusion, this will break. This recommendation will keep the ways to not cause tripping or falling (Oates 45). Fall like that experienced a young Southern belle who sought goodness in others, the love he had not itself, consideration denying her mother. Thus, three strokes remains blurred sad,

Beta Blocker Treatment in Heart Failure Literature review - 1

Beta Blocker Treatment in Heart Failure - Literature review Example Studies confirm that Carvedilol therapy is more superior to the latter two Beta Blockers compared. This is due to its nature characteristics that entail possessing Alpha1 Beta1 and Beta2 whereas the two have only Beta1-selective receptors. Besides Carvedilol has vasolidilating characteristics, which is not evident in other Beta Blockers. However, not all people having Systolic malfunction qualify for Beta Blocker therapy. Since, it necessitates that one be in a stable condition and non-hospitalized. Random admission of the therapy on patients with absence of meticulous scrutiny normally results to patients’ death or complex predicaments, besides physical deterioration of the body. Admission of Beta therapy encompasses starting with small and regulated dosage until the patient attains the tolerable state for large doses. This therapy also sternly shuns attempts meant for abrupt discontinuation of the dosage because of its grievous effects. Since it yields to circulatory deterioration characterized by electrophysiologic unsteadiness. Finally, it has various side effects that if not attended to effectively may yield to be ruinous to the patients. For instance, some comprise Bradycardia, Fatigue, lightheadedness and frequent headaches, Insomnia, Chronic chest aches, High triglycerides and depression. Beta Blocker besides its present efficacy as a remedy for heart malfunction, it requires further study to reduce both the evident and future derivatives. This will ensure ailing persons do not suffer other complications while trying to cope with the main grievous predicament (chronic heart failure). Nakamura, K, Murakami, M, Miura, D, Yunoki, K, Enko, K, Tanaka, M, Saito, Y, Nishii, N, Miyoshi, T, Yoshida, M, Oe, H, Toh, N, Nagase, S, Kohno, K, Morita, H, Matsubara, H, Kusano, K, Ohe, T, & Ito, H. 2011, Beta-Blockers and Oxidative Stress in Patients with Heart Failure, Pharmaceuticals,

Critique of any qualitative Nursing Reserch Paper Research

Critique of any qualitative Nursing Reserch - Research Paper Example One of the major motivations behind the research conducted by Walker and colleagues (2010) was the absence of predialysis guidelines and educational components that would facilitate and regulate the work and professional development of predialysis nursing in New Zealand. Walker et al (2010) opted in for qualitative method of gathering information and based their study on descriptive exploratory methodology. The sample for the study was comprised of fourteen nurses located in New Zealand, and the main criterion for the sample selection was â€Å"any nurse providing pre-dialysis education and care in New Zealand† (Walker et al, 2010, p.5). According to Walker et al (2010), the data for analysis was gathered via semi-structured interviews, which allowed interviewers to obtain in-depth description and discussion of the problem of nurse’s role in effective predialysis care. According to Marshall & Rossman (2011), the purpose of qualitative research is to gather an in-depth understanding of a problem, and its method aims to investigate the why and how of decision making, thus, the study by Walker et al (2010) corresponds to the criteria of qualitative study. During their semi-structured interviews, authors (Walker et al, 2010) opted in for c ollecting demographic data of the participants. Walker et al (2010) applied inductive approach to retrieve thematic content for the study discussion. Study’s preliminary findings were retrieved from the analysis of transcripts and were later discussed by participants’ group formed of predialysis nurses, which facilitated the formulation of themes and further analysis. As indicated by Marshall & Rossman (2011), in order to build a sold proposal the researchers has to argue that the study has the potential to contribute to theorizing and research, to policy issues and policy making. From the critical perspective, Walker et al (2010) did not

ASSIGNMENT ( The judiciary as a referee ) Essay

ASSIGNMENT ( The judiciary as a referee ) - Essay Example It plays the role of a neutral arbiter, or a referee in any dispute before it, by applying the law as it is to the facts before it. The judiciary is vested with the powers to interpret the law. The Supreme Court is the court of last resort as far as interpretation of the law is concerned. The duty of the court is to interpret the statute law from parliament, to affect the purpose and intention of the parliament. The judiciary cannot make law. If the parliament is not satisfied with the way the court interprets the law, it can make law to quash the court’s interpretation. As a referee, it is the judiciary’s role to determine who should do what, or which state of affairs should prevail in any dispute that is presented before it, that is, it makes decisions. In essence, it arbitrates disputes that arise over facts and law. In doing so, the judiciary should apply the law, and should not let the personal opinion of individual judges or their bias to influence the outcome of the court. Everyone should be treated equally before the law, and it should act without fear or favour. The New Zealand legal system is an adversarial one and, therefore, the judge’s duty is just to hear cases presented by both sides, and plays minimal role as far as evidence adducing is concerned. To add, they should not make law or policy that should be a reserve of the parliament. ... In doing so, the court can never question the validity of the Acts that have been passed by parliament. The court has jurisdiction to look into administrative decisions of public officials to ensure that they observe the law. The courts role is to ensure that the public officers execute their mandate in good faith, without malice, and pursuant to the law. In R v Somerset County Council, ex parte Fewings [1995] 1 All ER 513, 524, stated that any action taken by a public official must be justified by a positive law. The court also has a duty to enforce and uphold personal liberty and human rights that are enshrined in the law: to wit the New Zealand Bill of Rights Act 1990 and the Magna Carta 1215, which still applies in New Zealand. Therefore, it is the courts duty to enforce human rights and to prevent the government from abrogating human rights. In Attorney General V Chapman [2011] NZSC 110, the court held that the bill of rights does not apply to the judges in discharge of their du ties. It relied on the common law protections under the judicial immunity to render New Zealand Bill of Rights’ remedies available for breach of rights by the New Zealand judges nugatory. Nevertheless, the judiciary, as a referee, it should not make laws. In essence it does, through the doctrine of precedence. For instance, the court in Fitzgerald v Muldoon [1976] 2 NZLR 615), made a decision that is considered to be part of the constitutional law. In this case, the court held that the Prime Minister had no powers to suspend law. He stated that sentiments made by the Prime Minister to that effect were contrary to the bills of right of 1688 that prohibited public authorities from suspending the law.

Lived experience interacting with organizations that highlights either Essay

Lived experience interacting with organizations that highlights either motivation or stress - Essay Example The impact of motivation manifests in the supermarket, which equally faces the challenge of ensuring that the employees are motivated to perform well. Motivation is not only a personal urge to perform but also a fundamental necessity for one’s success in life, and individuals must therefore know how to motivate themselves. This is so because the workplace has many challenges required to be overcome by individual employees, and hence the need for motivation. In light of this, the management of reference organizations bears the responsibility of knowing how to motivate the employees though the management unfortunately lacks control of the derived motivation. As a result, the employees have a duty to derive personal motivation and to control the motivation generated by the management with a view of boosting the overall performance of the organization. Motivation may refer to a psychological force that stimulates or reinforces action geared towards a specified direction for purpos es of attaining a certain goal. Motivation aims at controlling and ensuring persistence in all goal-directed behaviors. As seen above, motivation is an employee’s quest to satisfy or fulfill their personal need. Various theories seek to address motivation, but in this context, McClelland's Need Theory stands out. McClelland's Need Theory of motivation asserts that unsatisfied needs are the motivators of human actions. McClelland's Need Theory further acknowledges the different levels of needs that derive human motivation where individuals must satisfy specific lower needs before satisfying higher ones. Nevertheless, the theory notes that individuals must bear the will and get the opportunity to satisfy such needs for them to derive motivation. Employment in different organizations acts as a better opportunity and measure for motivation among individuals. Indeed, through my interactions with the employees and management at the supermarket, I got the opportunity to experience v arious needs and the resultant motivation among the employees. My experience allowed me to confirm the complexity of the motivation phenomenon and the needs of individuals, which form a good base to address motivation in an organization. Just as the needs theory highlights, only the unsatisfied needs influence behavior among employees working for different organizations. At the supermarket, I experienced individuals with different levels of motivation based on their unsatisfied needs and other factors. The low-paid employees and junior employees seemingly manifested very low levels of motivation probably because they had very many unsatisfied needs. An interview and consistent observation of the employees, during and after work, established that low pay and low job levels demotivate reference employees from performing better. On the other hand, the management, high-paid workers, and the senior employees of the supermarket had very high levels of motivation based on the comfort of th eir work status. The management, high-paid workers, and the senior employees kept urging, pressuring, and encouraging the seemingly poor motivated employees to perform better. It is arguably true that the need for higher pay, promotions, better working conditions, and recognition acted as a motivation for the employees to perform better at the supermarket. The need to be in control and influence other employees, search for a competitive position, and the need